Welcome to the One Account
online service
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To our One Account customers, please be aware of some upcoming changes. As we look to improve your digital experience and support you with managing your money online, we are making some changes to our website. With effect from 6th December 2024 this page will be redirected to a Royal Bank of Scotland web page. You will be automatically redirected from here, or you can access the new page at www.rbs.co.uk/royalbankoneaccount. You will still be able to access online banking in the same way and find all the information which is currently available on this page. For any questions, please call us on 03453 010101. Regards, The Royal Bank of Scotland mortgage team.
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Existing customers can access their online account 24x7, set up standing orders, make transfers between accounts, as well as providing flexibility with their finances.
If you wish to discuss your account with one of our customer service team, you can contact us on 0345 301 01 01, Text relay 18001 0345 301 01 01. We're here Monday to Friday: 8:00am - 6:00pm, Saturday: 9:00am - 2:00pm and Closed on Sunday.
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The One Account is a secured personal bank account with The Royal Bank of Scotland plc.
If you would like to discuss alternative mortgage options through either the NatWest or RBS brands, please call us on: NatWest 0800 096 9527 Text relay 18001 0800 096 9527 / RBS 0800 056 0567 Text relay 18001 0800 056 0567 .
This account is not available to new customers.
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| Online banking |
| Access your account and manage all your banking needs with our
unique online banking service. |
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